Privacy Policy

Data controller

  • Owner: Ray Nogués
  • Registered address: C/. San Carlos, 66 46470 Albal, Valencia
  • Tax ID (CIF): 52634298V
  • Email: info@raynogues.com

is the controller of all data collected from data subjects for the performance of its business activities, which are carried out in accordance with the criteria and limits set out in Regulation (EU) 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, repealing Directive 95/46/EC (General Data Protection Regulation, GDPR).

Purpose

The personal data you provide through the contact form on this website, as well as any data you provide in the future, will be included in a data file owned by Ray Nogués and kept under his responsibility.

The purpose of this file is to manage Ray Nogués's relationship with users of the Website and other customers, to provide them with the information they request and to manage the services they purchase. It will also be used to keep you informed about our services, using the email address or other contact details provided by the user with their express consent.

The information you provide in data collection forms is voluntary; however, if you do not provide it, we will not be able to provide the service.

You are responsible for keeping your data up to date so that it is accurate at all times. The user will be responsible for any false or inaccurate statement resulting from the data provided, as well as for any damage such information may cause to Ray Nogués.

Data retention period

At Ray Nogués, all data retention periods and the criteria applied to them comply with the regulations in force.

Data will be kept for as long as there is a mutual interest in maintaining the purpose of the processing. When it is no longer needed for that purpose, it will be deleted with appropriate security measures to ensure the pseudonymisation or complete destruction of the data.

Legal basis

The legal basis for processing your data is your consent.

Recipients

Ray Nogués will only allow access to personal data to those administrators, collaborators or staff who need to access it because of the work they carry out within the services contracted.

To ensure compliance with the General Data Protection Regulation, when Ray Nogués entrusts processing activities to a processor, it will only use processors that provide sufficient guarantees, in particular in terms of expertise, reliability and resources, to implement technical and organisational measures that meet the requirements of the GDPR, including the security of processing.

International data transfers

Ray Nogués does not transfer personal data to third countries or international organisations.

Your rights

Everyone has the right to obtain confirmation as to whether or not Ray Nogués is processing personal data concerning them.

Data subjects have the right to access their personal data and to request the correction of inaccurate data or, where applicable, its deletion when, among other reasons, the data is no longer needed for the purposes for which it was collected.

In certain circumstances, data subjects may request the restriction of the processing of their data, in which case we will only keep it for the exercise or defence of legal claims.

In certain circumstances, and for reasons relating to their particular situation, data subjects may object to the processing of their data. Ray Nogués will stop processing the data, except for compelling legitimate grounds or the exercise or defence of possible claims.

Users may exercise these rights at any time by writing to the contact details given at the beginning of this privacy policy, either by post or by email.

To process a request to exercise these rights, we need to verify the user's identity, so the request must include your full name, the specific request, an address for notifications, the date, your signature and a copy of your ID card or another valid identity document.

Exercising these rights will not affect your access to the website in any way. Depending on the right you wish to exercise, we can provide you with the appropriate form to complete, in accordance with Regulation (EU) 2016/679 of 27 April 2016.

For more information about exercising your rights, you can visit the website of the Spanish Data Protection Agency (AEPD).

Complaints to the supervisory authority

If you believe there is a problem with the way Ray Nogués is processing your data, you can file a complaint with the relevant data protection authority. In Spain, this is the Spanish Data Protection Agency (Agencia Española de Protección de Datos), whose website is www.agpd.es.

Changes to this privacy policy

Ray Nogués may amend this Privacy Policy at any time, and each new version will be published on the Website. In any case, Ray Nogués will give prior notice of any changes to this policy that affect users so that they can accept them.

 

Security measures and policies

Ray Nogués has put in place strict controls for the proper processing of personal data, implementing the technical measures needed to guarantee its integrity and confidentiality, and establishing a set of policies designed to provide the highest level of security, confidentiality and integrity for your personal data.

These policies include, among others:

  • Policy for the Identification and Recording of Processing Activities.
  • Policy for Data Protection Impact Assessments.
  • Policy for Obtaining Consent for Data Processing.
  • Policy for the Exercise of Data Protection Rights.
  • Policy for Responding to Security Breaches.
  • Data Quality Policy.
  • Data Retention Policy.
  • Data Encryption Policy.
  • User Management and Control Policy.
  • Acceptable Use of Technology Resources Policy.
  • Clear Screen Policy.
  • Data Media Management Policy.
  • Backup, Recovery and Contingency Policy.
  • Policy for Responding to Potential International Data Transfer Needs.
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